1.2. Protection of the staff, patients and other people involved in caring the patients is a crucial component that cannot be ignored. Patients under care face several risks and dangers that can affect their general wellbeing. For example, such patients are likely to make irrational decisions that can put their lives in danger. The dangers could range from financial, mental and even physical aspects. As a result, procedures or measures to prevent such risks should be integrated into the system of care. A good understanding of the kind of dangers that can occur is key at this stage.
Secondly, people at risk should be identified and proper safeguarding regulations put in place. Concerns by any individuals about any risks or dangers he/she might be facing should be taken seriously. Any suspicions of abuse must be reported to relevant authorities. When the right to an independent lifestyle is posing a risk to the individual, he/she should receive help or advice from the relevant agencies. Furthermore, the basic rights of both the clients and the social care providers should be observed. 1.3.
An individual care system offers many benefits to patients like Ms. Sharma. The services provided to the client should be able to fit around him or her. Rigid systems or ‘one size fits all’ programs for this type of patients’ side lines other patients whose needs are different. Personalized system ensures that the specific needs of the clients are met. (Moon, 2008, 124)This preserves their sense of dignity and boosts their confidence and trust in the system. In addition, such a system gives the client a good sense of well-being and mental health.
Furthermore, this improves their compliance to medication and other therapeutic measures recommended by the health providers. Effective listening gives the clients a sense that their needs are being responded to by the staff and other health care providers. A personalized system also gives the social workers an opportunity to identify and respond to the personal needs of their clients. For example, specific services, requests for information and further personal requirements. Another benefit is the fact that the health care centres can amend procedures and policies that tend to infringe on personal preferences.
1.4. There are a number of cases when the social and health care givers face ethical and conflict dilemmas in particular social settings. These dilemmas are sometimes even a threat to their careers. In other situations, they might even injure their reputation.
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Quality: - It is an inherent character that shows the superiority or inferiority of something as compared to set standards.
Insurance: - This a shared form of risk that provides compensation in case one suffers the indicated risk
Chronic: - Means long term or lifetime.
Policy: - A set of guidelines that determine a course of action to be taken in various scenarios.
Therapeutic: - Able to treat or improve the condition of the patient.
Social care:- Physical and emotional support given to chronic patients.