Operations management in construction industry – Essay Example

Download full paperFile format: .doc, available for editing

Table of Contents Introduction. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... 3 2. Construction Industry a general overview and health of this sector. .... .... ... 3 3. The customers and suppliers. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... ... 4 4. Analyzing Input and Outputs of the operations. .... .... .... .... .... .... .... .... .... .... ..4 5. Detailed analyses of chosen Inputs and outputs of the operation. .... .... .... ... 5 6. Services and Products, Capacity and Meeting varying demands; How? ... 6 7. Effectiveness and efficiency. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... ... 7 8. Key performance indicators. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... 8 9. Instituting Test Key Performance Indicators. .... .... .... .... .... .... .... .... .... .... .... ..9 10. Explanation and manageability of the KPIs. .... .... .... .... .... .... .... .... .... .... .... .... 9 11. Bibliography. .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... ..11 1. Introduction: “Operations management” is a managerial concern that emphasizes on the processes of production and steering of business operations, in a way, to device better ways for production of goods and services.

It helps in taking up the responsibilities assigned, with minimum possible resources. The two major concerns of operations management are; efficiency and effectiveness that translate resources needed into meeting customer demands or requirements. (Arora, 2004) Though primarily urban based, it has been able to transform barren lands into cultivable greeneries. Thus from repairing to building and alterations the construction industry is seemingly of vast scope. Its health can rightly be transpired through the rolling “economies like China are catching up a huge pace.

Numerous workgroups have suggested that the stakeholders/ companies under the umbrella of this sector will only survive the tumultuous attitude of present day markets only if they are able to manage better operations management. As an epitome example of Carillion PLC can be cited here which provides best example as far as its management practices and ranking by profit” is concerned. (Sridharan, 2007) 2. Construction Industry a general overview and health of this sector: (Epitome of Construction Company) Operations Management in the above chosen organization is mature, and has been able to departmentalize the products and services of the company.

References

Accenture USA (2010). Manufacturing’s Secret Shift Gaining Competitive Advantage by Getting Closer to the Customer. Retrieved from http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture_Manufacturings_Secret_Shift.pdf

ARORA, K. (2004). Comprehensive production and operation management. Bangalore, Laxmi Publications.

Blair Enns, (2004) Key performance indicators for new business development, ReCourses. Retrieved from: http://www.winwithoutpitching.com/stuff/contentmgr/files/0/b9bfdc31e351da65b25faa8caa4d48d5/pdf/persuading___kpis.pdf]

E N N S, B. (2005, February). Win without pitching. Retrieved from http://www.winwithoutpitching.com/stuff/contentmgr/files/0/b9bfdc31e351da65b25faa8caa4d48d5/pdf/persuading___kpis.pdf

GABCANOVA, I. (2006). Human Resources Key Performance Indicators. Journal of Competitiveness. 4, PP 117-128.

GALLOWAY, L. (1998). Quality perceptions of internal and external customers: a case study in educational administration. The TQM Magazine, 10(1), 20-26.

GRIFFITH, A., & WATSON, P. (2004). Construction management: principles and practice. Basingstoke, Palgrave Macmillan.

KOCHAN, T. A. (2004, September). Restoring Trust in the Human Resource Management Profession* Retrieved from http://web.mit.edu/workplacecenter/docs/wpc0013.pdf

LBS (2007), Guide to Key Performance Indicators PWC publishers. Retrieved from:

http://download.pwc.com/ie/pubs/guide_to_key_performance_indicators.pdf

MARCH, C. (2009). Operations management for construction. London, Spon Press.

SRIDHARAN, V. (2007). Construction Market and Construction Firms in China: Strengths, Weaknesses and Development Trajectory.

PYCRAFT, M. (2000). Operations management. [Cape Town], Pearson Education South Africa.

Theconstructionindex.co.uk (2011). Top 100 Construction Companies 2011 | Construction Company Directory. Retrieved from

http://www.theconstructionindex.co.uk/market-data/top-100-construction-companies/2011

SETHI, C. (2011, August). Early Career Resources for Engineers - ASME. Retrieved from http://www.asme.org/kb/news---articles/articles/early-career-engineers/engineering-salary-survey-your-value-in-todays-e

SHEHI, E., GUXHO, G., & SPAHIJA, S. (2012, March 19). Measurement of garment companies performance through key performance indicators. Retrieved from http://www.wudpeckerresearchjournals.org/JSRR/pdf/2012/March/Shehi%20et%20al.pdf

SVIKIS, I. L. (n.d.). MANAGERIAL OPERATIONS Topic 6: A Case of Effectiveness and Efficiency… Retrieved from:

http://www.qualsure.co.uk/docs/A_case_of_Effectiveness_and_Efficiency.pdf

The Open University (2011, July 8). Understanding operations management. Retrieved from:

http://www.open.edu/openlearn/money-management/management/leadership-and-management/understanding-operations-management/content-section-0

Download full paperFile format: .doc, available for editing
Contact Us