As such, workers in resorts, motels, hotels, nightclubs, restaurants, public houses, tour operators, flight attendants, and room attendants amongst others are protected by the ADA. The correlation between the hospitality industry and the regulations of the ADA is an important factor for human resource managers. It is important for them to ensure that they are within the ADA regulations lest they have their activities interfered by legal action. Additionally, it is important for human resource managers know what is expected of them so that they can comfortably accommodate employees with disabilities without violating their rights.
The importance of this factor is twofold; first because it reduces friction with legal authorities, and second, it is proven that the persons with disability are beneficial to the hospitality industry. Collectively, adhering to them ensures a sustainable and growing hospitality industry whose development would be attributed to the human resources context. Apart from the human resource managers, it is also advantageous for other stakeholders and shareholders in the hospitality industry to know what the ADA is all about. The idea in this is that they can always tell whether their rights are being violated, or everything is in check as is demanded by the ADA.
In the light of this, it would be possible to know what steps to take in seeking justice if they feel violated, and what steps they should take in acquiring their rights. For both the human resource and stakeholder, this topic would ensure their relevance in accordance with the ADA, thus reduce the emergence of conflicts between the two. If this is achieved, the hospitality industry would constantly grow.
In as much as the ADA has been posing as a tool to counter against the oppression of Americans with disabilities in terms of employment, it has not achieved its intended maximum potential. The reason lies in that to this day, the persons with disabilities still encounter underutilization and under representation in the hospitality industry. For multiple reasons, human resource managers have been discriminating them, thus portraying the ADA as not sufficiently executing the mandates it was established for. This has resulted in the need to have more efforts being implemented in ensuring that the ADA is more effective in securing the rights of the persons with disabilities in the hospitality industry.
This research study acknowledges that individuals with disabilities are an asset to the hospitality industry.
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