Moreover, the distance within the employees or the individuals associated with the organisational process may further cause numerous risks that might lead to the overall reduction of the organisations’ capability to develop their long-term sustainability (Shachaf, 2008). With regard to the study of Lowell (1998), although the integration of ICT tends to reduce interpersonal relationship amid co-workers, the advancement of communication process has further witnessed to minimise gap amidst employees. With reference to the study of Peterson (2011), technology has rapidly developed the communication process of the members facilitating them in sharing essential business information.
The method of face-to-face communication also provides adequate support to the business, wherein the integration of advanced Information and Communication Technology (ICT) in the communication process has been viewed to play a major role for the co-workers in sharing different ideas, thoughts and other crucial business information. The author also emphasizes various dynamic features concerning the importance of face-to-face communication among the co-workers. The process involves various valuable features, which creates more value than exchanging information through verbal communication methods (Peterson, 2011). In the similar context, Jinhui & Raghupathi (2011) has also stated that communication over the internet medium also facilitates the co-workers to communicate essential business information from different locations throughout the globe in a convenient manner.
It also enables the co-workers to maintain adequate privacy of different business related information among the co-workers (Jinhui & Raghupathi, 2011). The continuous development of technological aspects also enables each individual employee to share valuable information and keep adequate control of their operational processes in line with the overall goals and objectives of the organisation. In this regard, Hampton (2010) has also critically stated that the integration of an advanced set of ICT tools enable organisations to maintain the efficacy of relationship amid the employees and ensure appropriate conservation of operational efficiency.
Different forms of advanced communication mechanisms, including mail, online chat and/or video conference facilities have enabled entrepreneurs to maintain a strong relationship among the employees and mitigate their issues associated with distance of their presence (Hampton, 2010).
Ehsan, N. & et. al., 2008. Impact of Computer-Mediated Communication on Virtual Teams’ Performance: An Empirical Study. World Academy of Science, Engineering and Technology, Vol. 42, pp. 694-703.
Ebrahim, N. A., & et. al., 2011. Virtual Teams and Management Challenges. Academic Leadership, Vol. 9, Issue. 3, pp. 1-7.
Steinfield, C., No Date. Virtual Teams and Group Collaboration Technologies: Challenges in Supporting Distributed Groups. IT Systems Perspective. [Online] Available at: http://www.cscw.msu.edu/papers/virtualteams_prepub.pdf [Accessed April 22, 2014].